FAQ

We enjoy providing awesome and authentic autographed items to our fans but we also look for ways to help collectors make educated buying decisions in a world full of uncertainty. That's why we created this helpful guide on our most popular items, The Ultimate Mystery Boxes.

What is a Mystery Box?

A Mystery Box is a box (duh!) that contains an autographed memorabilia item. The concept of The Ultimate Mystery Box is to allow collectors the chance to snag high-level autographed items and a much more affordable price point. It also adds a little extra intrigue into the buying process. Similar to hoping the dice roll your way in Vegas, Mystery Boxes give that adrenaline rush of fans looking to hit the jackpot but still ensuring that every fan wins a great value.

Mystery Boxes are not only a great treat to yourself; they can make the best gifts for your friends and family too!

Why would I want to buy a Mystery Box?

This is by far one of the most common questions of Mystery Boxes. Why buy one when you could easily buy a product of your choice through our online outlet? While fans are certainly welcome to shop around Ultimate Autographs, you'll be hard-pressed to find a high-value item priced similar to the cost of a Mystery Box. As an example, an autographed Ezekiel Elliott helmet is in one of our recent Dallas Cowboys helmet boxes with the box price of $299.99. If you wanted to purchase the helmet by itself, it would retail for over $700! That's quite a bit of savings for a chance of getting a top-tier player at such a fan-friendly price.

The other part of why you should buy a Mystery Box? Because it's the closest experience to opening that perfect gift combined with your favorite teams most memorable moment all in one! 

How do I know I'm getting something good in my Mystery Box? What players are in this series?

Two very common questions that we get regarding Mystery Boxes that can be answered in a similar manner. We are the ONLY (or at the least, one of the very few) Mystery Box provider that lists off EVERY PLAYER in each series! There is no smoke and mirrors with our boxes. You know right from the start who you have a chance at getting with each box purchase. Even some of the "worst players" in our series are still in their respective Hall of Fame.

When buying memorabilia, of any kind, there should ALWAYS be a certificate of authenticity included. Known as a COA, this makes sure to let you and everyone else know that your memorabilia item is 100% authentic. Every one of our Mystery Box items come with a COA from the most reputable certification companies that exist!

We believe transparency is a crucial component for retailers and customers. We want you to not only enjoy our Mystery Boxes but trust the Ultimate Autographs brand.

What does Original, Platinum, Special and Limited Edition mean?

Many of series fall into one of these categories that vary depending on what particular sport we're featuring. Here's a basic rundown on the differences between series that have multiple tiers -

Original Football Jersey vs. Platinum Football Jersey - The main difference between the two is that Platinum Football Jersey series featuring ONLY licensed autographed jerseys. Our Original Series Mystery Box features a mix of licensed AND custom autographed jerseys. Our Platinum series tend to be smaller series while our Original series run in greater quantity since they are our most popular.

Original Football Helmet vs. Platinum Football Helmet - The main difference between the two is that Platinum Football Helmet series featuring ONLY authentic autographed full-size helmets. Our Original Series Mystery Box features a mix of authentic AND replica autographed full-size helmets. Our Platinum series tend to be smaller series while our Original series run in greater quantity since they are our most popular.

Original Mini Helmet/Footballs/Hockey Pucks/Baseball - These boxes feature a mix of standard autographed items with some specialty items mixed in. Examples include Blaze mini helmets, Black baseballs, All Star pucks and more. At this time we currently only offer these at the Original tier.

Limited/Special Edition - These series are some of the most fun! We take creative concepts from our team (and fan suggestions!) and create Mystery Boxes that take a break from the status quo. These boxes can feature rare items that aren't normally featured in our standard Mystery Box lineup. These also tend to run out the quickest as they're smaller, time-sensitive series.

I like your site and collectibles: how do I stay more engaged?

At Ultimate Autographs, we have multiple ways in which you can stay more engaged. You can sign up for our newsletter to get updates and stay on top of all the news we have to offer.

You can also follow the blog on our website. On ourUltimate Autographs Blog, you can catch up on all the latest news in sports memorabilia, as well as our take on what’s going on in sports.

You can check out some of our more popular blog posts:

How do I make sure I don’t miss out on deals and sports collectibles?  

Sign Up for anUltimate Autographs account today to make sure you can easily get the items that you want when you want them and don’t miss out on hot sports collectibles because you can't press “purchase” soon enough.

You can sign up for a customer login so you’re able to have the “in.” You can also sign up for our newsletter so you’re never missing out.

How do I know your items are authentic?

Our items at Ultimate Autographs are authenticated by third party vendors and come with a certificate of authenticity to prove that these items are 100% authentic and signed by the player.

Our vendors are the following:

A representative of one of these companies witnesses the signings.

How do I return or exchange an item?

Here at Ultimate Autographs, we offer a 30 day, 100% money back guarantee. All you have to do is just pay the return shipping.

There are just a few things that we ask in return. The item or items must be in the same condition as it was sent. This includes all certifications.

You must include your order number and the email address you used for your purchase.

Learn more about our refund policyhere.

Does Ultimate Autographs buy memorabilia?

Ultimate Autographs tries to take part in every signing of the collectibles and memorabilia that we sell.

Therefore, unfortunately, we do not purchase items from individuals.

What type of payments do you accept?

At Ultimate Autographs, since we are an ecommerce site, we accept debit and credit cards.

That means the cards of payment that we accept are:

  • Visa
  • Mastercard
  • Discover
  • American Express

So swipe away. You can easily get the item you’re looking for.

What is the best autograph authentication company?

Here at Ultimate Autographs, we have a few suggestions as we’ve worked with these authentication companies before.

To name a few.

How much does it cost to get an autograph authenticated?

That varies depending on the service that you decide to use.

Who authenticates Ultimate Autographs’ autographs?

We use third-party vendors to authenticate our memorabilia. These vendors includeBeckett Authentication Services,PSA/DNA Authentication Services,James Spence Authentication Services,Schwartz Sports Memorabilia Authentication Services,Upper Deck and more.

Each signing Ultimate Autographs takes part in as well to verify for ourselves the authenticity of the product.

How to authenticate sports memorabilia

There are a number of ways in which you can authenticate sports memorabilia. There are a number of third-party vendors that you can submit your signed memorabilia to for verification of authenticity, and so you can receive a certificate of authentication.

One such place isPSA Card.

They have a step by step process for verification that makes it easy for you to see how the process works and where you’re at in the process.

  • Step 1- Examination
  • Step 2 - Anti-Counterfeiting
  • Step 3 - Certification
  • Step 4 - Documentation

What's my sports memorabilia worth?

We can tell you how much your sports memorabilia is worth monetarily, but when it comes to how much it’s worth to YOU… well, that’s up to you. If you have a signed baseball from one of your favorite players, who’s to tell you it’s worth nothing. It’s your favorite player.

But if you want to know the worth of a piece of memorabilia that we sell, we are more than happy to be transparent and open with you.

If you’re wondering how much a piece of memorabilia is worth that you own, you’ll have to go through a third-party vendor such asSteiner Sports to verify the worth of your item.

Do you have gift cards?

Yes, we haveUltimate Autographs gift cards. You can purchase a gift card for any and all occasions. Whether it’s for a birthday or for Christmas, you can get your friends or loved ones the perfect gift – the ability to purchase a signed piece of sports memorabilia at their fingertips.

You can purchase a gift card in the following increments:

  • $10
  • $25
  • $50
  • $100

These are great gifts for your favorite people to buy memorabilia from their favorite athlete.

What sports memorabilia is worth the most?

As it turns out, the king of baseball, Babe Ruth, seems to have all other sports players beat when it comes to sales of sports memorabilia. There’s a good reason why Babe Ruth candy bars are next to all those 100 Grand Bars.

A Babe Ruth jerseysold for $4.415 million. The jersey was originally part of the Babe Ruth Birthplace Museum.

Are autographs worth money?

This depends on whose autograph you have. If you have just any old John Hancock, then it’s worthless – but if you have THE John Hancock, then you’d be rolling in the Benjamins.

When it comes to sports autographs and memorabilia, yes, that’s worth something. Why check out Babe Ruth.

What is Babe Ruth’s autograph worth?

Babe Ruth’s record-breaking career stretched for more than 20 years, from 1914 to 1935. In his time, he signed many baseballs. One went for more than $250,000.

But that’s not the most pricey sum for a piece of signed Babe Ruth memorabilia. The price paid for a Babe Ruth autograph was $388,375 in 2012. That is one of the most expensive sales for a piece of sports memorabilia signed by an athlete.

I have a question you haven’t answered.

We’d love to answer your question. Please shoot us an email, give us a call or send us snail mail.

Email: Accounts@ultimateautographs.com

Phone: 708-800-8825

Shipping Address: 7700 Brush Hill Rd, Ste 134 Burr Ridge, Il 60527

You can also contact us with our contact form.

Or drop us a question on our messenger or at Accounts@UltimateAutographs.com and we will get right with you!