We package and ship our items with care so you can assure the item will not become damaged in the shipping process. If an order is placed before 2 pm Central Standard Time we can typically ship out the same day. Next Day shipping options may not be shipped or delivered until the next business day if ordering on a Friday, weekend, holiday or any potential situation where a shipping company would experience a delay.
We proudly ship to our neighbors in Canada! We do require the customer to pay for any duty and/or customs tax that would become applied when accepting your package.
Ultimate Autographs offers returns to our customer if you are unsatisfied for any reason with products not involved in mystery boxes! We have a 30 day 100% money back refund policy, you just pay the return shipping. The item(s) must be in the same condition as it was sent including all Certifications (stickers/cards). Please include your order number and email address used for the purchase.
UltimateAutographs.com offers a lifetime authenticity guarantee on Every Product Sold!
For any order over $800, a signature confirmation and a copy of an official photo ID will be required. A phone call will also be made to the customer verify their identity and order details. This is a one-time action for a customer placing an order over the amount of $800.
If you live outside of the United States, we will need to charge an additional 20% to handle your order. However, we also reserve the right to not process the order and refund your order within 10 business days.
Mail returns to:
Ultimate Autographs – Return Department
7700 Brush Hill Rd
Burr Ridge, IL 60527